Shortlands Residents Association

Phantom Debt Collectors and Bailiffs Fraud Alert

The National Fraud Intelligence Bureau (NFIB) and Action Fraud have recently noticed that fraudsters have been impersonating bailiffs requesting payments for “phantom” debt. The fraud involves being cold-called by someone purporting to be a bailiff working on behalf of a court, attempting to recover funds for a non-existent debt.


Please note that a link to the NFIB’s feedback survey can be found at the end of every alert, or you can access it here: The survey is only 3 questions long and should take no more than 2 minutes to complete. We would appreciate it if you would take a moment to let us know if an alert was particularly useful, or if you have any suggestions for improvement. If you have been forwarded this email and wish to be added to the distribution list for fraud alerts, please contact You may also use this address to unsubscribe from our alerts.


To help you to prevent fraud and/or to obtain details of our available courses, please contact the City of London Police Economic Crime Academy via our website, or you can view our latest prospectus on



  National Fraud Intelligence Bureau

Economic Crime Directorate

City of London Police

p 0207 601 6875


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MOPAC/MPS Public Access and Engagement Strategy

Following a substantial consultation with Londoners, today we have published the joint MOPAC/MPS Public Access and Engagement Strategy.

We publish this Strategy at a time of unprecedented pressure on the MPS's budget – having had to save £600m since 2010, as a result of Government cuts, and with a further £400m to save in the years ahead due to continued real-terms reductions in funding. As a result of this pressure, unless additional funding from the Government is made available, officer numbers are now projected to fall below 27,500 in London for the first time since 2002, at a time where the population is 1.5m higher and where crime across the UK is increasing.

That is why the measures set out in this strategy are part of our plan to do everything possible to protect front line policing by reducing costs throughout the MPS.  This is alongside efforts to lobby the Government for urgent action to increase police funding.

As with any change on this scale, some communities have voiced genuine and passionate concerns. Through the consultation process, we have listened to those concerns and where possible and operationally viable, revised our plans accordingly. We grateful to everyone who took the time to have their say and help guide us as we make these difficult decisions.

Public access and engagement in London

MPS operational leaders are clear: the closing of a police station does not mean the withdrawal of policing from a community, rather it means we can support officer numbers as much as possible at a time of real pressure on policing.  The changes will not affect the service people receive when they dial 999. As they have been for many years, emergency response officers spend their shifts not in police stations, but out on patrol, being directed to incidents by the control room as and when they arise. We anticipate no impact on response times arising from these changes.  

The Mayor is also doubling the number of Dedicated Ward Officers to ensure that there are two in every ward by the end of the year.  These officers will be located closer to communities and running new community contact sessions, every week, in every ward.

This strategy also sets out plans to improve the MPS telephone service, as we know that this accounts for 70 per cent of crime reporting in London.  As crime has risen across the country, demand on 999 in London has increased by 12 per cent so far in 2017, which has had an impact on police resources.  So the proposals outlined in the this strategy will seek to help the police more efficiently manage this demand, which requires a greater concentration of limited resources on frontline policing.

The document sets out proposals to improve the MPS's online offer in order to make systems more user friendly for people who would rather report a crime online than in person.

It is also important to see these necessary changes as part of a wider transformation plan across the MPS to improve the service provided to Londoners.  This aims to help officers spend less time in stations and more time out in the community tackling and preventing crime.  This includes issuing officers with new technology, like tablet computers, saving them from having to needlessly return to bases.  Furthermore, the Mayor's commitment to restoring real neighbourhood policing - through delivering two Dedicated Ward Officers in each community - will make officers more visible and accessible, helping to build trust with the communities they serve.

Our first priority is always keeping Londoners safe. In a time of UK crime rising and restrained budgets, we have a duty to direct resources to those things that matter most to Londoners.  As a result, this strategy sets out a clear plan for maximising investment in front line policing.

Yours sincerely,

MOPAC Consultation Team